Frequently Asked Questions
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If you didn't choose the recipes you received, they were selected based on the Meal Preferences in your Account Settings. If you selected recipes but received different ones, your selections may not have been saved properly. In case it’s helpful, here’s a step by step tutorial on how to choose your recipes.
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You can view your upcoming menus and choose your recipes up to 3 weeks in advance on the Upcoming page! For additional instructions on how to manage your orders, check out the articles below:
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Yes! With deliveries available up to 4 weeks in advance, you’re able to select your recipes ahead of time. Use the ‘+’ and ‘Remove’ buttons to add and remove items, and be sure to ‘Save’ and ‘Confirm’ once you’ve made your final selections!
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To change your upcoming recipes, head to your Upcoming page and locate the scheduled order you’d like to modify.
Here, you’ll see the recipes you’re currently set to receive below ‘My Order’. You can browse the available menus under your delivery date to view and select recipes from our variety of options for that week. Feel free to choose options from different menus or order all from one! The only requirement is that you meet the $45 order minimum.
Use the ‘Remove’ and ‘+’ buttons to add and remove recipes from your order. For customizable recipes with multiple protein options, you’ll need to first select from the available choices and then click ‘Add to Order.’ Once you’ve selected the recipes you’d like, click ‘Save’ in the top right-hand corner and be sure to then ‘Confirm.’ You'll need to make all order and account changes prior to the 'Changeable before' date and time, which you can always view next to the 'Manage' button for each order on the right hand side of the page.
If using a mobile app, you can make recipe selections by tapping the 'Upcoming' icon on the bottom navigation bar and locating the delivery date you’d like to modify. Here, use the ‘Remove’ and ‘Add to Order’ buttons to modify your menu for that week.
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While you have the freedom to fill your order with recipes and meals across all of our menus, your Plan Settings help us pre-select recipes that work best for your preferences. To change your plan or update your preferences, head to your Plan Settings. From there, click 'Edit' and select the plan you’d like to switch to. Please note that all changes should be made by the 'Changeable Before' date in order to update your next scheduled delivery.
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Head to the Meal Preferences section of your Account Settings. Check or uncheck selections in your ‘Dietary Selections,’ and then click the ‘Update’ button. Please note that all account changes must be made by the 'Changeable Before' date of the order you’d like to update.
To make these changes in the mobile app:
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On the website, head to the Meal Preferences section of your account. On this page, you’ll see options for both your Dietary Preferences and your Menu Preferences.
Click 'Edit' to automatically prioritize one of our menu types in your Upcoming orders. Select your desired menu option(s) and click ‘Update’ at the bottom.
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We love receiving your recipe feedback! To rate a recipe, visit your Delivery History. Here, you’ll see any past orders appear as you continue to scroll down. You’ll have the option to select the number of stars you’d like to rate each recipe and provide our Culinary team with any additional comments.
Once you click ‘Submit,’ our Culinary team will be able to review your feedback, which they use to develop and create future recipes. Please note that you can learn more about a specific recipe by clicking on the recipe’s image. This is a great way to refresh your memory on previous orders or recreate past favorites at home!
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To print out the step-by-step instructions for a particular recipe, follow these steps:
- Go to a recipe’s details page by visiting the Online Cookbook or your Delivery History on a computer.
- Click on ‘Click For Recipe Card.’
- On your keyboard, hit ‘Command + P’ on a Mac, or ‘Control + P’ on a Windows PC.
- Be sure to print on standard 8.5 x 11 sized paper to ensure it prints correctly.
- Save and enjoy a delicious home-cooked Blue Apron meal!