We’re committed to delivering high quality ingredients in every box. If any of your ingredients don’t arrive ready to enjoy, please let us know within 7 days of receiving your delivery. While we aren’t able to send a replacement ingredient, we’ll happily issue you a credit to make up for any additional ingredients you need to replace.
If an ingredient is missing or not usable, please let us know by filling out this form and selecting 'Meals - Ingredients in my order' in the 'What is your question about’ drop-down menu. You’ll also have the option to add an attachment.
If available, we highly recommend including a photo with your submission, so we can provide our teams with the most detailed information to improve for the future.