Once an order is marked as ‘Order Processed’ or ‘Shipped’ in your Upcoming page, it has already been processed and cannot be changed. Please note you will be responsible for all charges (including applicable taxes) relating to any order processed after the ‘Changeable before’ date.
You can always find the ‘Changeable Before’ date reflected in the Account Settings section of your account or on your Upcoming page by clicking on the Receipt icon to the right of the 'Manage Delivery' button.
The best way to stay up-to-date with upcoming orders is to download our mobile app, available on both iOS and Android, and enable push notifications so you'll receive weekly reminders about your next scheduled delivery. We’ll automatically send you a reminder before your next order is finalized, so you can make changes to your menu or skip that delivery before your weekly cutoff.